The effectiveness of continuous improvement and the utilization of benchmarking methods in the Greek dairy industry’s endeavor to achieve “World Class” status

Abstract

One of the important sectors in the complex world of industry is the dairy industry. Continuous improvement brings to the surface inadequacies and combats the dysfunctions that prevent the Greek dairy companies from becoming more effective and creative. It upgrades the parts of the system and helps to develop a constructive and focused business attitude. It sheds light on the missing parts of the puzzle for the Greek dairy industries to make a successful shift into world class performance. . Benchmarking is a valuable tool by which the performance of the organization can be measured and compared. It allows Greek dairy manufacturers to conceive where the potential disadvantages concerning performance lie while at the same time it proposes the desirable operating improvements.