The criteria of project success

Abstract

This thesis is based on the theory of the triple constraint (cost, time, quality) for measuring project success and its inability to explain all cases of success/fail projects. In order to present and apply a new and extended model incorporating the extra parameter of the key stakeholders’ satisfaction, research was conducted using both theoretical analysis and qualitative data taken from a specific working environment (Geodyktio company). In addition the Balanced Scorecard, that is a Project Management tool, was used in order to identify project success criteria. We hope to be able to extend our research in the future and contribute to a more clear theory of project success.